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Beginner 5 min read

Resident Portal: What Your Tenants See

Residents never log into the main app — they get a single emailed invite link that drops them straight into their own self-serve portal. Here's what that looks like from their side.

  1. 1

    Send the invite

    An editor or admin mints a resident portal invite from the resident's record. It arrives as a one-time signup link by email — no separate account setup on your end.

  2. 2

    The resident lands on their portal home

    After signing up, the resident sees their lease, account balance, maintenance requests, documents, and announcements — and nothing from the rest of your organization.

    Resident portal home showing lease, balance, and profile
Pro tip

The resident portal is entirely self-serve after the first invite — residents can log back in any time without you re-sending a link.