- 1
Assign a ticket
An editor assigns a maintenance ticket to a vendor. The vendor is notified by email with a portal link scoped to their assigned work.
- 2
The vendor works their portal home
Vendors see their assigned work orders, can update status, complete work, and upload invoices — all from one page.
Pro tip
Vendor portal access uses a durable token rather than a one-time link, so a vendor can keep coming back to the same portal as new tickets are assigned.